Contact TT Club Forwarders Underwriters:
TT Club - Through Transport Mutual Services (UK) Ltd
Address: Cargo Underwriting, 90 Fenchurch Street, London, EC3M 4ST, United Kingdom
Tel: +44 (0) 207 204 2626
"Providing good customer service is much like being a good football team. Success is earned by the team as a team, but it is individual efforts by single players that make the difference. Point in case is TT Club. Based in the UK with staff all over the world they are well renowned in the insurance industry. Regardless of how many employees the group has worldwide, my exposure to the companies encompasses a team of only four players.
The players are Jemma Relf, Cargo Underwriter London, Ian Hulley, Senior Underwriter London, and John Murillo, Underwriter USA. These four people are my window to the whole of the worldwide group. Over the past couple of years, their outstanding and consistent individual efforts have not only moved more of my business to them, but have me excited about the prospect of planning how I can do even more business with them.
From mundane every day business functions, jarring 25th hour deals, some quite unique coverage requests from me, to bringing new clients on board, these four people have represented their firms so well they have earned my business like no sales and marketing person could. So how important is good customer service? In a tight market it is the true game changer."
Tom O'Malley TJO CARGO